Frequently Asked Questions
Welcome to the Sumter CDJR FAQ section! Here, you’ll find answers to the most frequently asked questions about our Chrysler, Dodge, Jeep, and Ram dealership!
Whether you’re looking for your next vehicle, exploring financing options, learning about our service procedures, or seeking information about our policies, your local Sumter, SC CDJR dealer is here to provide the details you need!
Don’t see your questions or answers here? Feel free to contact us! The friendly team at our Sumter car dealership is always here to help you!
CDJR Dealership FAQs
Q: What types of vehicles are available at Sumter Chrysler Dodge Jeep Ram?
A: We offer a wide selection of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as quality pre-owned cars, trucks, and SUVs from top manufacturers. Browse our inventory online or visit us in person to explore your options!
Q: How does trading in my current vehicle work?
A: Trading in your vehicle is simple at Sumter CDJR. Use our trade-in value tool to get a quick estimate of your car’s value, then bring it in for a more accurate appraisal. Then, we’ll apply your trade-in value toward your new purchase or lease.
Q: Can I custom order a CDJR vehicle?
A: Yes, we make it easy to custom order your perfect vehicle directly from the manufacturer. Whether you’re looking for a specific trim, color, or feature, our team will guide you through the custom ordering process to ensure you get the vehicle you want. Whether you’re looking for a custom Ram truck or a Jeep built to your specifications, we’ll help you get it!
Q: I’m looking for a new car but unsure which vehicle suits my lifestyle. Can you help me decide?
A: Absolutely! At Sumter CDJR, we’re committed to helping you find the perfect vehicle. Whether you need a rugged Ram truck, a family-friendly SUV like the Jeep Grand Cherokee, or you’re ready to make your muscle car dreams come true with a Dodge Charger, our team is here to make finding your next vehicle easy. Visit our showroom to explore our inventory and take a test drive!
Q: Do you offer special incentives on new and used vehicles?
A: Yes, we offer manufacturer incentives and dealership specials on new Chrysler, Dodge, Jeep, and Ram models. Check out our new and pre-owned specials for the latest deals! These rotate regularly, so be sure to check back if there’s not currently a special offer on the vehicle you’re looking for.
Q: Can I get pre-approved for financing?
A: Yes! You can get pre-approved before ever visiting the dealership by filling out our secure online finance application.
Q: Can I still finance a car with a low credit score?
A: Absolutely! At Sumter CDJR, we believe everyone deserves a chance to drive a reliable vehicle they love. Our finance team specializes in working with all credit situations, including those with low credit scores and first-time buyers. We’ll explore all viable financing options, connect you with lenders who understand your needs, and create a plan tailored to your budget.
Q: Do you have vehicles available for under $15,000?
A: Yes! At Sumter CDJR, we have a selection of high-quality pre-owned vehicles priced under $15k.
Q: Does Sumter CDJR offer electric or hybrid vehicles?
A: We proudly offer hybrid and electric vehicles, including plug-in hybrid models like the Jeep Wrangler 4xe and all-electric Dodge EVs. These vehicles combine efficiency with performance, ensuring you can have a more eco-friendly ride without sacrificing power. Stop by our dealership to learn more about these cutting-edge options or explore our electric vehicle inventory online.
Q: How can I calculate my monthly car payments before making a purchase?
A: You can easily estimate your monthly payments with our online Payment Calculator. Simply enter the price of the vehicle you’re interested in, your down payment amount, loan term, and interest rate to get an accurate estimate of your monthly payment.
Q: What types of services does your service department provide?
A: Our certified technicians handle everything from routine maintenance like oil changes and tire rotations to more extensive repairs like brake replacements and engine diagnostics. Explore our Service Center online to learn more about how we make it easy to keep your vehicle running like it should!
Q: How often should I schedule routine maintenance for my CDJR vehicle?
A: Routine maintenance schedules vary by model, but typically, we recommend an oil change every 5,000-7,500 miles, and tire rotations every 6,000 miles. For recommendations for your specific vehicle, refer to your owner’s manual or contact our service center.
Q: How can I schedule a service appointment?
A: You can easily schedule service online through our website or by calling our service center at 888-375-2148.
Q: Do you offer Mopar parts and accessories?
A: Yes, we provide genuine Mopar parts and accessories to ensure your vehicle gets the best-quality replacements and upgrades. Visit our Parts Department today or give us a call at 888-575-4168.